Dispatch Coordinator (Road Side Assistance)

Overview

Role involves coordinating roadside assistance dispatch and providing customer service.

Ideal candidate should have a bachelor's degree and experience in logistics or customer service.

Locations

• Philippines

Requirements

• Bachelor's degree required
• Previous experience in admin, logistics, dispatch, or customer service preferred
• Excellent verbal and written communication skills
• Strong phone presence
• Tech-literate
• Ability to work independently and collaboratively

Responsibilities

• Respond to inbound calls
• Allocate and dispatch jobs
• Handle quote and invoice preparation
• Provide updates to insurers and police
• Maintain records of calls and dispatches
• Support General Manager with reporting
• Deliver excellent customer service
• Manage multiple conversations under pressure

Benefits

• Work from home
• Company-provided equipment
• Work-life balance
• HMO benefits
• Government-mandated benefits
• Training and Development programmes
• Employee Engagement Events
• Supportive and inclusive culture