Account Manager

Overview

Role focused on managing customer accounts and ensuring their success.

Ideal candidate has 3+ years in Account Management within SaaS and a high EQ.

Locations

• United States

Requirements

• 3+ years of Account Management experience
• Experience owning renewal cycles
• Managed accounts of $250k+ ARR

Responsibilities

• Manage top customer accounts
• Nurture relationships
• Educate customers on product improvements
• Forecast renewals and expansions
• Inform business of customer feedback
• Build champion relationships
• Work with cross-functional teams
• Travel for customer events

Benefits

• Medical, dental and vision insurance
• Flexible Paid Time Off
• Retirement benefits
• Equity