Technical Support Expert 2 - Onboarding and Compliance

Overview

Role focused on ensuring customer success and compliance in a secure environment.

Ideal candidate has 3+ years in technical support with strong customer focus and empathy.

Locations

• Estonia

Requirements

• 3+ years experience in enterprise operating systems
• Fluency in English
• Experience in delivering live support

Responsibilities

• Deliver top-tier customer service
• Manage high-impact support tickets
• Identify and implement process improvements