Twilio

Technical Account Manager 3

Twilio

Overview

Role focused on providing technical support and serving as a primary contact for customers.

Ideal candidate should have 4+ years of experience in technical problem-solving and account management.

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Locations

  • Colombia

Requirements

  • 4+ years of experience
  • Skilled in solving complex technical problems
  • Skilled in account management

Responsibilities

  • Provide technical support to customers
  • Collaborate with customers to resolve technical issues
  • Analyze customer trends and report observations

Benefits

  • competitive pay
  • generous time off
  • ample parental leave
  • wellness leave
  • healthcare
  • retirement savings program