Twilio

Supervisor, Billing Operations

Twilio

Overview

Role overseeing billing operations and team supervision.

Ideal candidate should have 5+ years of experience in billing operations with supervisory skills.

remotemidpermanentfull-timeEnglishSalesforceExcel

Locations

  • India

Requirements

  • 5+ years in billing operations
  • Experience with Zuora and Salesforce
  • Supervisory experience
  • Excellent communication skills
  • Proficiency in Excel
  • Strong attention to detail
  • Ability to prioritize and multitask
  • Collaborative working style

Responsibilities

  • Lead and supervise billing operations team
  • Respond to customer inquiries
  • Review customer contracts
  • Execute month-end reconciliations
  • Support auditor inquiries
  • Coordinate process implementations

Benefits

  • Competitive pay
  • Generous time off
  • Parental leave
  • Wellness leave
  • Healthcare
  • Retirement savings program