Customer Support Specialist

Overview

Role focused on ensuring customer success with AI solutions in construction.

Ideal candidate has 2-4 years in customer support with strong problem-solving and communication skills.

Locations

• United States

Requirements

• 2-4 years experience in customer support
• Strong problem-solving skills
• Excellent communication skills

Responsibilities

• Resolve customer inquiries
• Guide onboarding and setup
• Run product demos
• Collect user feedback
• Maintain support documentation
• Track support metrics

Benefits

• Competitive salary
• Stock options
• Medical plans
• Learning stipend
• Flexible work options
• Unlimited PTO
• In-person retreats