True Link

Senior Manager, Trust Support

True Link

Overview

Role involves leading client service team and improving operational processes.

Ideal candidate has 5+ years in client services with strong leadership and organizational skills.

remoteseniorfull-timeEnglishZendesk

Locations

  • United States

Requirements

  • 5+ years in client services
  • Proven team leadership experience
  • Strong organizational skills
  • Analytical thinking and problem-solving
  • Proficiency in professional email communication

Responsibilities

  • Provide direct client support
  • Manage a client services team
  • Own and improve tech systems
  • Collaborate with cross-functional teams
  • Support onboarding of new clients

Benefits

  • Health, dental and vision coverage
  • Paid parental leave
  • 12 paid holidays
  • Professional development budget
  • Vacation package