Trident

Customer Experience Specialist

Trident

Overview

Role involves managing customer inquiries and providing support for satisfaction.

Ideal candidate should have strong communication skills and customer service ethic.

Jamaica only

remoteentry-levelpermanentfull-timeEnglishMicrosoft OfficeGoogle SuiteCRM tools

Locations

  • Jamaica

Requirements

  • 2 years call center experience
  • Ability to adapt English accent to American English
  • Proficiency in Microsoft Office and Google Suite

Responsibilities

  • Handle customer inquiries
  • Provide accurate information
  • Resolve customer issues

Benefits

  • Paid holidays
  • Accrue up to 12 paid time off days