CRM Manager

Overview

Role responsible for driving customer engagement and retention through CRM campaigns.

Ideal candidate should have 5+ years of experience in CRM with strong analytical skills.

Locations

• Netherlands, North Holland, Amsterdam

Requirements

• 5+ years in CRM or email marketing
• Proven track record in improving CRM metrics
• Strong analytical skills
• Experience with agencies or in-house teams
• Knowledge of CRM platforms

Responsibilities

• Drive customer engagement and retention
• Manage CRM lifecycle campaigns
• Develop testing strategies
• Coordinate with various teams
• Run A/B tests
• Deliver performance updates
• Manage reporting dashboards
• Ensure smooth campaign delivery

Benefits

• Hybrid work flexibility
• 31.5 days paid leave
• Company-sponsored volunteer day
• Internal development courses
• Covered travel costs
• ClassPass membership
• Bike plan
• Free snacks and drinks