Senior Manager of Customer Success
Toku
Overview
Role involves leading customer success efforts and improving client experiences.
Ideal candidate has 5+ years in customer success and 3+ years in payroll with strong process improvement skills.
remoteseniorpermanentfull-timeEnglishSaaSdata analysis
Locations
Requirements
Bachelor's degree or equivalent experience 5+ years in customer success Demonstrated success in process improvement Exceptional communication skills
Responsibilities
Lead customer relationships Drive process improvements Collaborate with internal teams Support and mentor customer success team Represent Customer Success in strategy conversations
Benefits
Career advancement opportunities