Technical Support Engineer

Overview

Role involves technical troubleshooting and customer interaction in a Salesforce environment.

Ideal candidate has 1-2 years Salesforce experience and strong analytical skills.

This job posting is exclusively for current Togetherwork employees

Locations

• United States

Requirements

• 1-2 years Salesforce experience
• 1 year Tier 2 support experience
• Hands-on with declarative tools
• Working knowledge of Apex and Lightning Components
• Strong analytical skills
• Experience with GitHub and data tools
• Strong communication skills

Responsibilities

• Investigate and resolve technical issues
• Respond to customer cases
• Collaborate with Product and Engineering
• Contribute to internal documentation
• Use data tools for updates and debugging
• Gain exposure to APIs and integrations

Benefits

• Employee referral bonus
• Flexible paid vacation
• 6 weeks paid parental leave
• Discretionary bonuses
• Long term incentives