Client Operations Specialist - Recruitment

Overview

Role focused on providing support for recruitment platforms and ensuring smooth operations during recruitment seasons.

Ideal candidate should have 2+ years of customer service experience and strong problem-solving skills.

Locations

• United States

Requirements

• High School Diploma
• 2+ years in customer service
• Excellent communication skills

Responsibilities

• Provide customer support for platforms
• Troubleshoot software issues
• Educate users on platform functionality
• Manage customer contract renewals
• Create recruitment events
• Collaborate with internal teams
• Participate in on-call support during recruitment
• Respond to urgent issues during recruitment

Benefits

• Medical, dental, and vision insurance
• 100% Employer paid disability
• 401(k) with company match
• Flexible paid time off
• 10 sick days
• 10 paid holidays
• 6 weeks paid parental leave