Customer Success Manager, International

Overview

Role focused on ensuring customer success and retention for enterprise clients.

Ideal candidate has 5+ years in Customer Success with strong stakeholder management and technical skills.

Locations

• United Kingdom

Requirements

• 5+ years in tech firm
• Experience in Customer Success
• Strong stakeholder management skills
• Bachelor's in Business or related field
• Technical aptitude

Responsibilities

• Own customer success for a portfolio
• Drive customer value and ROI
• Monitor customer engagement
• Manage customer escalations
• Track customer metrics

Benefits

• Paid time off
• End of Year Company Rest and Recharge
• Health Cash Plan
• Death In Service Benefit