Social Media Associate

Overview

Role focused on providing customer support via social media and enhancing user experience.

Ideal candidate has 1+ years of social media support experience and strong communication skills.

Locations

• Bulgaria

Requirements

• 1 year of experience in social media support
• Excellent spoken and written English skills
• Good understanding of content creation and community management

Responsibilities

• Provide customer support on social media
• Investigate complex issues
• Support Root Cause Analysis

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering
• Extended maternity and paternity leave