Member Support Agent with French

Overview

Role involves providing customer support and solving banking challenges for businesses.

Ideal candidate should have excellent German skills and experience in customer service within the finance sector.

Only candidates from Bulgaria are considered

Locations

• Bulgaria

Requirements

• Experience in customer service
• Proficiency in German and English
• Experience in finance industry
• Experience in startups
• Strong organizational skills

Responsibilities

• Provide customer support
• Identify and solve banking issues
• Mentor new team members
• Create workflows for recurring issues
• Manage priorities for best support experience

Benefits

• 25 days paid leave
• 3 paid volunteer days
• Extended maternity/paternity leave
• Personal L&D budget
• Health & dental insurance
• Mental wellbeing platform
• Multisports card
• Food vouchers