Customer Service Agent

Overview

Role involves managing customer service tickets and providing support.

Ideal candidate should have 2+ years of customer service experience and knowledge of Zendesk.

Locations

• Philippines

Requirements

• 2+ years customer service experience
• Knowledge of Zendesk CRM
• Ability to multitask
• Strong attention to detail

Responsibilities

• Handle tickets from start to finish
• Provide excellent customer service
• Create SOPs
• Handle chats/phone calls