Partnership Manager

Overview

Partnership Manager responsible for managing reseller accounts and ensuring customer satisfaction.

Ideal candidate has proven experience in account management and a strong interest in the UK education sector.

Locations

• United Kingdom, England, Norwich
• United Kingdom, England, London

Requirements

• Experience in customer success or account management
• Strong influencing and negotiation skills
• Knowledge of UK education sector

Responsibilities

• Manage reseller relationships
• Optimize account portfolio
• Mitigate churn risk
• Oversee renewal process
• Drive feature adoption
• Host webinars
• Handle customer objections
• Collaborate cross-functionally

Benefits

• Generous holiday allowance
• Flexible hours
• Enhanced maternity pay
• Free breakfast
• Regular socials