Technical Product Specialist

Overview

Role involves resolving technical issues and ensuring software quality for users.

Ideal candidate has 4+ years in technical support with strong troubleshooting skills.

Locations

• Europe

Requirements

• 4+ years in technical support
• Strong understanding of software development
• Expert troubleshooter

Responsibilities

• Lead technical issue triage
• Write clear bug reports
• Test pre-release features
• Drive high-priority issues to resolution
• Continuously improve internal processes
• Provide technical insights for escalated cases