Trust & Safety Lead, Player Support

Overview

Role overseeing trust and safety policies and player support.

Ideal candidate should have 3+ years in Trust and Safety and experience managing teams.

Locations

• Canada
• United States

Requirements

• 3+ years in Trust and Safety
• 1+ years managing direct reports
• Knowledge of T&S compliance regulations
• Effective communication skills
• Strong analytical skills

Responsibilities

• Design programs for positive player behavior
• Investigate ToS/ToU/EULA violations
• Serve as escalation point for sensitive issues
• Train and manage direct reports
• Suggest compliance changes

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401k
• Paid time off