Customer Care Executive

Overview

Role involves responding to customer queries and ensuring exceptional service.

Ideal candidate should have a strong background in customer service and logistics.

Locations

• Thailand, Bangkok, Bangkok

Requirements

• Experience in customer service preferred
• Logistics background is a plus
• E-commerce experience advantageous
• Proficiency in communication channels required
• Fresh grads welcome
• English proficiency required

Responsibilities

• Respond to customer queries
• Communicate solutions to merchants and consumers
• Route escalations
• Engage in training initiatives
• Ensure timely follow-up