Technical Support Engineer

Overview

Role focused on providing technical support and ensuring customer satisfaction in blockchain technologies.

Ideal candidate should have strong troubleshooting skills and a solid understanding of blockchain fundamentals.

Locations

• United Kingdom, England, London

Requirements

• Strong problem-solving skills
• Excellent communication
• Solid understanding of blockchain fundamentals

Responsibilities

• Take ownership of technical issues
• Diagnose and resolve complex issues
• Document technical knowledge
• Respond to customer queries
• Collaborate with teams
• Analyze and debug logs

Benefits

• Flexible hours
• 25 days off
• Learning & Development budget
• Employee Stock Option Plan