Overview
Role focused on delivering exceptional customer service through effective communication and problem-solving.
Ideal candidate should have at least 1 year of customer experience and be a native Arabic speaker with English fluency.
Must be based in Egypt
remotejuniorArabicEnglish
Locations
Requirements
Minimum 1 year of customer experience Previous customer service experience preferred Holds a university degree Fluency in English (B1 profile)
Responsibilities
Answer inbound emails and live chats Identify customer questions and needs Provide accurate answers and solutions Review customer accounts and transactions Give detailed explanations of services Meet support metrics while providing excellent service
