Customer Experience and Adoption Specialist

Overview

Role focused on enhancing customer experience and adoption of IT systems in healthcare.

Ideal candidate should have extensive experience in user experience and adoption efforts.

Locations

• United States

Requirements

• 7+ years of experience
• Experience with user-centered design
• Ability to work independently and in a team

Responsibilities

• Assist in refining Experience Strategy Framework
• Facilitate design thinking workshops
• Support Agile Product lines
• Build training and customer adoption capabilities
• Evaluate internal processes for improvements

Benefits

• PTO available immediately
• Paid parental leave
• Health, vision, and dental benefits
• Annual training budget
• 401(k) plan with company match