Senior Customer Success Manager

Overview

Role focused on managing strategic customer relationships and driving value from Sysdig's platform.

Ideal candidate has 5+ years in Customer Success with experience in managing enterprise relationships and knowledge of cloud platforms.

Locations

• United States

Requirements

• 5+ years in Customer Success
• Experience with enterprise relationships
• Knowledge of cloud platforms and Kubernetes

Responsibilities

• Manage relationships with enterprise customers
• Align customer goals with Sysdig's platform
• Drive onboarding and adoption
• Uncover expansion opportunities
• Support renewals and product usage
• Monitor account health and mitigate risks
• Champion customer needs internally

Benefits

• Extra days off
• 401(k) with company match
• Maternity and Parental Leave
• Mental health support
• Full health benefits