Client and Implementation Manager

Overview

Role involves partnering with clients to support implementation and ongoing success of Symplicity solutions.

Ideal candidate should have strong technical skills and a keen interest in the Higher Education space.

Locations

• Australia, Queensland, Brisbane

Requirements

• Bachelor's degree required
• Strong solution fluency
• Detail-oriented
• Communication skills
• Interest in Higher Education
• Outgoing personality
• Self-motivated
• Team player

Responsibilities

• Become a subject matter expert
• Facilitate discovery workshops
• Manage client projects
• Advance trusted advisor relationships
• Identify upsell opportunities
• Develop client success stories
• Assess client risk
• Encourage customer feedback

Benefits

• Performance-based bonus