Director, Customer Success

Overview

Role focused on driving customer success and retention in healthcare operations.

Ideal candidate has 7+ years in client success with a healthcare background, preferably in startups.

Locations

• United States, Tennessee
• United States, Illinois
• United States, Pennsylvania

Requirements

• 7+ years in Client Success
• Background in healthcare
• Experience in project management

Responsibilities

• Drive customer success and retention
• Manage client onboarding and training
• Launch new partnerships
• Collaborate with departments for alignment