Account Manager III (Senior)

Overview

Role focused on managing customer accounts and driving satisfaction in a remote environment.

Ideal candidate has 3-5 years in SaaS Account Management with strong relationship-building skills.

Locations

• United States

Requirements

• 3-5 years in Customer Success/Account Management
• Experience in SaaS
• Proven ability to manage complex customer relationships

Responsibilities

• Oversee customer lifecycle
• Drive adoption and client satisfaction
• Identify and close renewals
• Achieve targets
• Establish relationships with key players
• Drive engagement and feature adoption
• Resolve account issues
• Provide customer feedback to product team