Shopify Theme Support Specialist

Overview

Role focused on supporting merchants with Shopify theme implementation and troubleshooting.

Ideal candidate should have experience with Shopify and strong HTML/CSS skills.

Locations

• Australia

Requirements

• Experience with Shopify
• Strong HTML/CSS knowledge
• Excellent written communication
• High level of English fluency
• Self-motivated with problem-solving abilities

Responsibilities

• Provide support to merchants
• Document customer inquiries
• Develop knowledge of themes
• Create documentation
• Assist with HTML/CSS customizations
• Manage ticket queue

Benefits

• Flexible remote work environment
• Collaborative team
• Exposure to e-commerce development