Customer Success Associate

Overview

Role involves managing client inquiries and providing solutions in a remote setting.

Ideal candidate has 2+ years in customer experience and strong knowledge of sports betting.

Locations

• Malta
• Spain

Requirements

• Bachelor's degree required
• 2+ years in customer experience
• Strong communication skills
• Understanding of sports betting
• Passion for NBA, NFL, MLB, NHL, NCAA

Responsibilities

• Manage client inquiries
• Identify customer pain points
• Communicate with internal teams
• Establish expertise in products