Customer Support Consultant

Overview

Role involves providing exceptional customer support in a multicultural environment.

Ideal candidate should have at least 6 months of customer support experience and be fluent in Chinese and English.

Locations

• France

Requirements

• Native Chinese
• English upper intermediate (B2)
• At least 6 months of customer support experience

Responsibilities

• Provide customer support via chats and emails
• Build relationships with customers
• Meet team KPIs
• Maintain knowledge of products and services
• Communicate with developers and other departments

Benefits

• Flexible schedule
• Opportunity to work fully remotely
• Paid intensive training
• Work-life balance
• Responsive management