Customer Support Consultant

Overview

Role involves providing customer support and building relationships in a tech environment.

Locations

• Thailand, Chiang Mai, Chiang Mai

Requirements

• Native Japanese and English skills
• At least 6 months of customer support experience
• Personal laptop with at least 8GB RAM and stable internet connection

Responsibilities

• Provide exceptional customer support
• Build long-lasting customer relationships
• Meet team KPIs
• Stay updated with technology
• Work securely with sensitive information
• Apply customer happiness practices
• Maintain knowledge of products
• Communicate with developers and departments

Benefits

• Flexible schedule
• Fully remote work
• Inclusive international environment
• Compensation in USD
• Good bonuses for referrals
• Paid training
• Work-life balance
• Responsive management