Customer Support Consultant

Overview

Role involves providing exceptional customer support in a multicultural environment.

Ideal candidate should be fluent in Swedish and Danish with a positive attitude and basic technical understanding.

Locations

• Greece, Central Macedonia, Thessaloníki
• Greece, Attica, Athens

Requirements

• Fluent in Swedish and Danish B2
• Basic technical understanding
• Analytical and research skills
• Self-management skills
• Positive and responsible attitude
• Personal laptop with at least 8GB RAM and stable internet connection

Responsibilities

• Provide customer support via calls, chats, and emails
• Build relationships with customers
• Stay updated with technology
• Handle sensitive information
• Apply customer happiness practices
• Maintain knowledge of products and services
• Communicate with developers and other departments

Benefits

• Fixed schedule
• Fully remote work
• Inclusive international environment
• Compensation in USD
• Good bonuses for referrals
• Paid training and probation
• Work-life balance
• Responsive management