Customer Support Consultant

Overview

Role involves providing exceptional customer support in a multicultural environment.

Locations

• United Kingdom, England, London

Requirements

• Native Japanese and English skills
• At least 6 months of customer support experience
• Analytical and research skills

Responsibilities

• Provide customer support via chats and emails
• Build relationships with customers
• Meet team KPIs
• Maintain knowledge of products and services
• Communicate with developers and other departments

Benefits

• Flexible schedule
• Fully remote work
• Inclusive international environment
• Good bonuses for referrals
• Paid training
• Work-life balance
• Responsive management
• Self-development opportunities