Customer Support Consultant

Overview

Role involves providing exceptional customer support in a multicultural environment.

Ideal candidate should have proven customer support experience and fluency in Hebrew and English.

Locations

• Italy, Piedmont, Turin
• Italy, Lazio, Rome
• Italy, Lombardy, Milan
• Italy, Tuscany, Livorno
• Italy, Tuscany, Florence

Requirements

• Fluent in Hebrew (C1) and English (B2)
• Proven customer support experience
• Background in tech or digital environment

Responsibilities

• Provide customer support via chats and emails
• Build relationships with customers
• Meet team KPIs
• Maintain knowledge of products and services
• Communicate with developers and other departments

Benefits

• Flexible schedule
• Fully remote work
• Inclusive international environment
• Compensation in USD
• Good bonuses for referrals
• Paid training
• Work-life balance
• Responsive management