Customer Support Consultant

Overview

Role involves providing exceptional customer support in a multicultural environment.

Ideal candidate should be fluent in Swedish and Danish with a positive attitude.

Locations

• Bosnia and Herzegovina, Federation of Bosnia and Herzegovina, Zenica
• Bosnia and Herzegovina, Federation of Bosnia and Herzegovina, Tuzla
• Bosnia and Herzegovina, Federation of Bosnia and Herzegovina, Sarajevo
• Bosnia and Herzegovina, Republika Srpska, Banja Luka

Requirements

• Fluent Swedish, Danish B2 and English B2 required
• Basic technical understanding
• Experience in customer service preferred

Responsibilities

• Provide customer support via calls, chats, and emails
• Build relationships with customers
• Maintain knowledge of products and services
• Communicate with developers and other departments

Benefits

• Fixed schedule
• Fully remote work
• Inclusive international environment
• Compensation in USD
• Good bonuses for referrals
• Paid training
• Work-life balance
• Responsive management