Supabase

Support Engineer (APAC - Weekends)

Supabase

Overview

Role involves providing developer support and resolving customer issues.

Ideal candidate has 3+ years of experience in developer support and is proficient in SQL.

Candidates must be in Southeast Asia or India time zones

remotemidpermanentfull-timeEnglishSQLPostgreSQLLinuxGitHubJavaScriptNode.jsReact

Locations

  • Brunei
  • Myanmar
  • Vietnam
  • Singapore
  • Cambodia
  • Philippines
  • Timor-Leste
  • Malaysia
  • Thailand
  • Laos
  • India
  • Indonesia

Requirements

  • 3+ years in developer support
  • Proficient in SQL
  • Excellent communication skills in English
  • Experience with Linux/Unix
  • Familiarity with GitHub Issues

Responsibilities

  • Provide timely responses to support cases
  • Triage support cases
  • Monitor feedback channels
  • Identify internal tooling needs
  • Reproduce issues and improve test coverage

Benefits

  • 100% remote work
  • Health, Vision and Dental benefits
  • Tech Allowance
  • Annual Education Allowance
  • Annually run off-sites