Director, Technical Customer Success

Overview

Director role focused on customer success and technical guidance.

Ideal candidate should have extensive SaaS experience and a customer-centric approach.

Must be authorized to work in the United States

Locations

• United States

Requirements

• Experience managing a team of 8-10
• Proven track record in a technical role
• Familiar with Cyber Security frameworks

Responsibilities

• Drive strategic adoption
• Develop joint success plans
• Monitor account portfolio KPIs

Benefits

• Flexible travel
• Executive engagement opportunities
• Participation in bonus plans