TechOps & Support Engineer

Overview

Role involves providing technical support and solutions to clients.

Ideal candidate should have 2-5 years of experience in technical support with a degree in Computer Science.

Locations

• Egypt, Cairo, Cairo

Requirements

• Bachelor's degree required
• 2-5 years of experience

Responsibilities

• Monitor and troubleshoot systems
• Deploy new system features
• Communicate with users
• Diagnose technical issues
• Provide technical support
• Escalate issues to L3 support
• Maintain issue records
• Apply software security