Associate TechOps & Support Engineer

Overview

Role involves providing technical support and solutions to clients' problems.

Ideal candidate should have a Bachelor's degree in Computer Science and 0-2 years of relevant experience.

Locations

• Egypt, Cairo, Cairo

Requirements

• Bachelor's degree required
• 0-2 years of experience

Responsibilities

• Resolve technical problems
• Communicate with clients
• Manage and prioritize cases
• Provide customer-oriented service
• Create problem resolution procedures
• Investigate application issues
• Perform technical troubleshooting
• Develop tools for performance improvement