CRM Lead / Senior CRM Manager

Overview

Lead and develop the CRM function to enhance customer engagement and retention.

Ideal candidate has 3+ years HubSpot experience and 8+ years overall CRM experience.

Locations

• United Kingdom, England, London

Requirements

• 3+ years HubSpot experience
• 8+ years CRM experience
• Bachelor's degree in Marketing or related field

Responsibilities

• Lead CRM function
• Build CRM strategy
• Design automated customer journeys
• Partner with teams to optimise user experiences
• Create segmentation strategies
• Develop measurement frameworks
• Lead experimentation
• Establish data management best practices

Benefits

• Healthcare coverage
• Mental health support
• Subsidised gym membership
• 25 days annual leave
• Volunteer opportunities
• Free snacks
• Monthly team lunch
• Supportive environment