Overview
Role overseeing call center operations and team performance improvement.
Ideal candidate should have 4+ years of call center leadership experience and strategic planning skills.
130k usd / yearhybridseniorpermanentfull-timeCRMSalesforce
Locations
Requirements
4 years leading call center teams 2 years operating a CRM system 2 years managing an auto-dialer 4 years developing strategic improvement plans
Responsibilities
Provide strategic guidance Support compensation plans Lead quality assurance team Report performance metrics
Benefits
Hybrid-remote flexibility Financial and retirement support