Customer Success Manager

Overview

Role focused on maximizing customer value and satisfaction with the Striim platform.

Ideal candidate should have 7+ years in Customer Success with strong data integration knowledge.

Locations

• India

Requirements

• 7+ years in Customer Success or Account Management
• Strong understanding of data integration
• Excellent communication skills
• Ability to manage multiple relationships
• Strong problem-solving skills
• Experience with customer success tools
• Technical aptitude
• Data integration and Cloud Experience

Responsibilities

• Guide customers through onboarding
• Build relationships with customers
• Drive customer satisfaction
• Monitor customer health
• Partner with Sales for renewals
• Resolve customer concerns

Benefits

• Competitive salary
• Health care plans
• Gratuity Plan
• Paid Time Off
• Wellness Programs
• Meal Program
• Internet reimbursement
• Life Insurance
• Paid Maternity and Paternity leave