Senior Technical Writer

Overview

Role focused on developing documentation strategy and partner portal for a SaaS platform.

Ideal candidate has 8+ years of technical writing experience, strong communication skills, and project management expertise.

Locations

• United Kingdom, England, Birmingham

Requirements

• 8+ years experience as a technical writer
• Exceptional written communication skills
• Strong project management skills
• Experience with documentation platforms
• Familiar with Confluence
• Leadership skills
• Proactive problem-solving abilities
• Experience with implementation partners preferred

Responsibilities

• Lead documentation strategy and partner portal
• Evaluate and improve existing documentation
• Establish templates and style guides
• Translate complex product configurations
• Work with cross-functional teams
• Research documentation platform
• Create comprehensive guides
• Manage partner portal project

Benefits

• 25 days holiday
• Annual Wellbeing Day
• Pension Scheme
• Corporate Medical Cash Plan
• Employee Assistance Programme
• Cycle to Work Scheme
• Monthly Employee Awards
• Enhanced Family Friendly Leave