Customer Success Manager

Overview

Role responsible for account planning and customer relationship management to ensure client satisfaction and growth.

Ideal candidate has 3-4 years in account management and is fluent in English, preferably Dutch.

Locations

• Netherlands, North Holland, Amsterdam

Requirements

• 3-4 years in account-oriented role
• Bachelor/Master's degree preferred
• Fluent in English and preferably Dutch

Responsibilities

• Manage customer relationships
• Increase client adoption
• Account planning
• Provide platform training
• Collaborate with account team
• Identify opportunities
• Ensure client satisfaction
• Guide clients daily

Benefits

• Stock ownership
• 27 days leave
• Hybrid model
• Travel allowance
• Bicycle lease plan
• Training support
• Mental health support
• Free office lunches