Student Success Coach

Stepful

Overview

Role focused on empowering students to succeed in their training and job placement.

Ideal candidate should have 2+ years in career services or coaching with strong communication skills.

17 usd / hourremotecontracttemporaryEnglishHubSpot

Locations

  • United States

Requirements

  • 2 years experience in career services or coaching
  • Experience with Front, Freshdesk or HubSpot
  • Strong communication and attention to detail

Responsibilities

  • Coach students on motivation and program payments
  • Provide support resolving inquiries
  • Answer calls from students
  • Respond to emails and social media inquiries
  • Create and update help documentation
  • Work 1:1 with students