Customer Success Engineer

Overview

Role focused on ensuring customer success and maximizing product value in a fast-paced environment.

Ideal candidate has several years of experience in revenue cycle management and excels in customer-facing roles.

Locations

• United States

Requirements

• Experience in customer-facing roles
• Subject matter expertise in revenue cycle management
• Ability to manage multiple tasks simultaneously

Responsibilities

• Support customers from proof-of-concept to production
• Collaborate via Slack
• Triage customer requests
• Identify product gaps
• Contribute to documentation
• Utilize data for customer needs
• Leverage RCM expertise