Technical Support Representative

Overview

Role involves providing technical support to customers through various communication channels.

Ideal candidate should have at least 1 year of experience in technical support with strong communication skills.

Locations

• Philippines

Requirements

• Minimum 1 year experience
• Exceptional English communication skills
• Strong organizational and time management skills

Responsibilities

• Resolve IT issues
• Provide technical assistance
• Assist with invoices
• Guide customers through platform engagement
• Facilitate customer onboarding
• Record customer interactions
• Monitor service inquiries

Benefits

• Health insurance
• Performance incentives
• Inclusive workplace culture
• Upskilling opportunities
• Work-from-home arrangement
• Supportive team environment
• Professional advancement pathways
• Enjoyable work atmosphere