Customer Success Manager

Overview

Role focused on ensuring customer success and satisfaction with software and services.

Ideal candidate should have at least 1 year of experience in client relationship management and excellent English communication skills.

Locations

• Philippines

Requirements

• At least 1 year of experience in client relationship management or project management
• Bachelor's degree or higher
• Excellent English communication skills

Responsibilities

• Manage customer onboarding and education
• Build goal plans for customers
• Proactively manage client relationships
• Handle inbound customer communications
• Promote upgrades and referrals

Benefits

• Performance bonus
• People-focused culture
• Remote work-friendly
• Networking opportunities
• Rapid promotion avenues