Technical Support Engineer

Overview

Role involves providing technical support and expertise for enterprise accounts.

Ideal candidate has 5+ years of support experience and 3+ years in Big Data and cloud technologies.

Locations

• Singapore

Requirements

• 5+ years of support experience
• 3+ years in Big Data, Docker, Kubernetes, cloud tech
• Knowledge of SQL, Java, Python, Bash
• Linux skills
• Security technologies (LDAP, OAuth2.0)
• DBMS concepts

Responsibilities

• Provide technical support for deployments
• Conduct technical check-ins
• Contribute to documentation
• Lead peer training
• Identify inefficiencies
• Assist with LTS upgrades
• Drive departmental initiatives
• Coordinate with leadership

Benefits

• Competitive pay
• Stock grants
• Flexible paid time off