Manager, Customer Support

Overview

Role involves managing a team of Customer Support Engineers to ensure high-quality service.

Ideal candidate should have strong management skills and a focus on customer satisfaction.

Locations

• Singapore

Requirements

• Prior experience in a technical role
• Strong management skills
• Experience supporting Enterprise and SaaS applications

Responsibilities

• Oversee team of Customer Support Engineers
• Monitor support quality and SLA adherence
• Ensure successful execution of the support customer journey

Benefits

• Competitive pay
• Attractive stock grants
• Flexible paid time off